Brito, D. V., Fonseca, G. C. e Athayde, A. L. (2025) “Most relevant aspects of the quality of urban public bus transportation service”, Refas - Revista Fatec Zona Sul, 11(3), p. 1–14. doi: 10.26853/Refas_ISSN-2359-182X_v11n03_07.