MARTARELLO, R. de A.; OLIVEIRA, M. R. Service quality performance measurement provided by a vegan savoury snacks company: application of the Servqual tool on orders through a food delivery App. Refas - Revista Fatec Zona Sul, [S. l.], v. 8, n. 1, p. 1–14, 2021. DOI: 10.26853/Refas_ISSN-2359-182X_v08n01_08. Disponível em: https://revistarefas.com.br/RevFATECZS/article/view/521. Acesso em: 21 nov. 2024.