Martarello, R. de A. e Oliveira, M.R. 2021. Service quality performance measurement provided by a vegan savoury snacks company: application of the Servqual tool on orders through a food delivery App. Refas - Revista Fatec Zona Sul. 8, 1 (out. 2021), 1–14. DOI:https://doi.org/10.26853/Refas_ISSN-2359-182X_v08n01_08.